Capacity planning is an exercise which serves strategic goals: the selection of ‘which initiatives & projects’ is a choice that must be made at C-level. This is where we deliberately differentiate between capacity planning and resource management, as these two concepts are not the same. As stated in the previous blog “5 pitfalls of capacity planning that you need to be aware of”, they serve different organizational goals and therefore provide different outputs, so cannot be confused, or used interchangeably. Below you find our capacity planning best practice approach.