Recently we came across an end-user problem where we couldn’t find our Teams in the list of Groups in Outlook Online. Making it unable to open for example the shared calendar of that Team.
Based on customer feedback, Microsoft started to roll this functionality out to Office 365 around 5-6 months ago. Old Teams are still shown, new Teams will not be shown in Outlook.
When working in Microsoft Planner from within Microsoft Teams, there is no option to upload a file (from your local pc) to a task. While this is very confusing for end-users, Microsoft explains you need to upload the file in Teams and then attach it with the SharePoint option.Continue reading
Office 365 offers a lot of places to store your documents. Each tool has it own specific feature set, making it confusing for users of the platform to know where to place their content.
I will explain what I consider a good document flow in a second.
First things first, to know when to use what tool, read my previous blogpost “Office 365, when to use what?” to get up to speed.Continue reading
When it comes to defining which collaboration or communication tool to use, there is no one-size-fits-all answer. However, with 3 simple questions, you can get a better view on when to use what:
Additionally I will tell you, in a nutshell, where to store your documents in Office 365.Continue reading
Ever wanted to explain Office 365 to someone, and all of its features, not knowing where to start? I find the infographic below very useful to share with customers.
I like to think of Office 365 as an actual ecosystem. It’s a living environment. Applications might change of name, icons change, they might disappear, others get introduced. The features within applications are always enhancing as well. No one can ever say “I know everything in Office 365”. It’s an endless changing – maybe evolving is the better word here – cloud solution.
Hence the need for continuous change and training of end users. But that’s content for some other blogpost, back to the awesome infographic!Continue reading
In SharePoint Online, by default, Microsoft has added a “Feedback” button. This may confuse end-users, as they might think the feedback will be send to their administrators instead of Microsoft.Continue reading